Guangzhou Yipai Trading Co., Ltd. operates qevzunyl and qevzunyl.com.

We offer home decor including sculptural ornaments, decorative vases, trays, and related display pieces. Review each listing for materials, dimensions, finish, and intended use.

We aim to present products accurately. Photography, lighting, screens, and ordinary material or manufacturing variation can affect perceived color, texture, and finish.

Minor differences within stated specifications are not necessarily faults. Tell us about damage, incorrect or incomplete items, or substantial differences from the description so we can review them.

Check dimensions, weight, materials, placement requirements, and intended use. Measure the display area and choose a stable surface suited to the item.

Follow the item-specific cleaning, handling, and placement directions. Do not assume that a decorative vase is watertight or a decorative tray is food-safe unless the listing expressly confirms that use.

Orders are normally prepared within 2-4 business days after payment confirmation. Holidays, promotions, and unusually high volume may extend preparation to up to 5 business days.

Estimated standard carrier transit to supported U.S. addresses is generally 10-15 business days after dispatch. Processing time is additional, and arrival estimates are not guarantees.

Shipping services and charges are calculated and shown at checkout using your destination and the available delivery methods.

Our ship-from business location is Room 102, No. 87 Shuiyin 1st Cross Road, Tianhe District, Guangzhou, Guangdong, China. Items in one purchase may occasionally travel in separate parcels.

Available shipping and tracking information is normally emailed after dispatch to the address entered at checkout. The first carrier scan may take additional time to appear.

Email service@qevzunyl.com with your order number. We will check the shipment record and investigate with the relevant service provider where appropriate.

Check the delivery area, mailbox, household members, reception, neighbors, and carrier information where relevant. Contact us if it remains missing. A delivered scan does not automatically prevent review.

Contact us immediately. We try to help before fulfillment, but cannot guarantee changes once processing or shipment preparation begins. There is no cancellation fee when cancellation succeeds before fulfillment.

Qualifying products have a 30-calendar-day return window after confirmed delivery, subject to our Return & Refund Policy.

Email service@qevzunyl.com with the order number, item, reason, and relevant photos or video. Wait for approval and directions before mailing anything back.

Use the authorized return destination supplied by customer support after approval. Do not automatically ship to our registered business address.

Customers generally pay postage for preference-based returns. For a confirmed error attributable to us, our resolution will not require you to bear additional costs caused by that error.

After an authorized return is received, inspected, and approved, we initiate the eligible refund to the original payment method within 5-10 business days. Your processor may need extra time to post it.

Contact us promptly, preferably within 7 calendar days of delivery, with your order number and useful photographs or video. We will review the issue and provide an appropriate remedy for a confirmed problem attributable to us. Applicable consumer rights remain unaffected.